Your Hosting Role & Responsibilities

Every night you serve, you’ll be assigned to one of the hosting positions below. Each one plays a huge part in creating a warm, safe, and joy-filled experience for our guests.

Tunnel Entrance Counters

• Use the handheld clicker to count how many people enter the light show.

• Keep the line moving, but don’t rush families—this helps us manage flow.

• Assist in taking photos for groups as they enter.

• Smile and welcome every group as they pass through.

Candy Cane Hosts (Tunnels)

• Offer candy canes to kids and families as they walk through the tunnel areas.

• Keep the table stocked and clean.

• Make kids feel seen—short, fun interactions go a long way!

Greeters / Area Hosts (Tunnel 2, Main Intersection, Viewing Platform, Snow Zone, Walking Path)

• Greet guests with cheerful “Merry Christmas!” moments. Ask if they have been to the lights before.

• Assist in taking photos for groups.

• Help direct traffic and answer simple questions.

• Keep an eye out for anyone who may need assistance (strollers, accessibility needs, lost kids, etc.).

• Help maintain safety in high-traffic areas.

• No dogs please.

Photo Booth Hosts

• Man the booth and take photos for families and help them stage the picture.

• Keep the line organized and moving.

• Help reset props or fix small details so every family gets a great photo.

• Keep an upbeat, encouraging atmosphere.

Cookie Table Hosts

• Hand out free cookies (2 types - chocolate chip and ginger molasses) and restock trays as needed.

• Wipe surfaces and maintain a clean, welcoming table.

• Use gloves and napkins (available in the kitchen)

• Celebrate kids getting cookies—they love it!

Movie Room Hosts

• Count how many guests enter the movie room.

• Help families find seating quietly.

• Keep the room peaceful and cozy for those watching.

• Reset chairs and tidy between showings if needed.

Cultures Coffee House Host

• Support the Cultures team with simple tasks (restocking lids, helping with line flow, etc.).

• Greet guests in the café area and guide them if they have questions.

Prayer Tent Team

• Answer questions about Evergreen Church.

• Pray with guests as requested.

• Maintain a peaceful, warm environment.

Parking & Safety Team

• Direct cars safely to open spots.

• Be alert and visible—safety is huge.

• Offer a quick “Merry Christmas!” as cars arrive or leave.

What Success Looks Like for Every Role

• A warm greeting for each family

• Clear direction when people are unsure where to go

• A safe environment with eyes open for needs

• Short, joyful interactions that help people feel the love of Christ

• Teamwork with other volunteers so the whole night runs smoothly

Additional Notes

• Training happens every night! No one is expected to know all roles—your Lead will walk you through what to do.

• Breaks will be given as needed, especially for outdoor roles.

• If you're unsure about anything, just ask. Your Leads love helping volunteers.

• We aim for consistency and flexibility. You may be in different roles on different nights depending on the needs.